Kaua‘i Island Utility Cooperative has promoted Maile Alfiler to member services manager, effective December 12, 2016.

Alfiler joined Kauaʻi Electric in 1990 and previously held positions in the Accounting, Information Technology and Member Services departments. She has been the Member Services Operations Supervisor for the past 11 years.

During her tenure at KIUC, she has worked on projects that enhance systems and services for our members, such as SmartHub, which allows members to access their accounts and pay online.

As Member Services Manager, Alfiler will be managing the Member Services department and Energy Services section.

Born and raised on Kauaʻi, Alfiler graduated from Kapaʻa High School. She attended Kauaʻi Community College where she earned her Associates Degree in Accounting and later earned a Bachelor of Science degree in Business Administration from the University of Phoenix.

Alfiler said, “I am grateful and humbled by the opportunity to continue working with my KIUC ʻOhana and members of our island home, Kauaʻi.”

Maile, her husband Dustin, and five children: Kekoa, Chelsey, Trestin, Kai and Ashley, live in Kapahi. In her spare time, she enjoys spending time with her family and volunteers with youth sports organizations.