November 3, 2015 8:30 am - 11:30 am
Kauai Community College-OCET
This course is great for anyone supervising or managing people. Students will examine the nature of conflict, and gain an understanding of the alternatives for settlement. Students will be able to practice using real work situations and will leave class with a toolbox of communication tips. Back at work, students will be better able to assess conflict and determine the best resolution whether it is concession, negotiation, mediation or arbitration.
Info Peggy Lake, email@example.com