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March 30, 2016 8:00 am

KCC OCET

Peggy Lake 245-8319

We all end up needing to deal with difficult people at some time in our work life. In this 3 hour workshop you will learn to define difficult people, communicate in a positive way, actively listen, and show empathy. You will get useful tips and tools that you can put into practice right away.

lakemr@hawaii.edu