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November 16, 2015 8:00 am

Kauai Community College-OCET

245-8319

The Essential Component of Excellent Customer Service. Students can expect: Great and proven tips on service recovery, tools to help them make customers feel welcome and special. Enhance their ability to communicate in a positive way with customers. Gain an understanding of the importance of problem solving and service recovery to customers

Info Peggy Lake, lakemr@hawaii.edu